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Baby Shoes


Q: What should I consider when choosing baby shoes?

It is important to consider not only size, but also a child’s stage of development when choosing baby shoes. If your child is beginning to try to walk, Walking Baby Shoes Step 1: Standing shoes are suggested. Switch to Walking Baby Shoes Step 2: Toddling shoes when your child is able to walk on his or her own (can take ten steps or more without holding onto anything).


Q: What should I consider when choosing shoe size?

Use a ruler to measure the length of the foot. Use this as a guideline in choosing shoe size, and always try the shoes on your child’s feet before purchasing. With the baby standing, check that the shoes are not too tight or too loose by lightly pressing down on the toe of the shoe and feeling your baby’s instep with the palm of your hand. Toe of the shoe: Check that there is space between the shoe and the end of your baby’s toes by pressing on this space with your finger. Be sure to check more than one area of the shoe.


Q: What are the key points to consider when putting shoes on my baby to make sure they fit properly?

Pull the shoelaces and tongue open as wide as possible and check that your baby’s entire heel is inside the shoe. After the shoes are on, have your baby stand to check that his or her feet are securely inside the shoes. (When wearing shoes, babies may curl or spread their toes, preventing their feet from fitting securely inside the shoes.) Tighten or adjust the wing belt if necessary after your baby has taken a few steps.


Q: Why don’t any of the Walking Baby Shoes Step 1: Standing shoes have rubber soles?

When babies are ready to take their first steps, they lift their big and little toes and spread them wide. They also stand on their tiptoes and move their legs around quite a bit. Our shoes feature soles made of the same soft synthetic leather as used for the instep (the top of the shoe) so that babies, who still lack muscle strength, can still move their feet naturally with shoes on. Synthetic leather provides shock absorption for a baby who is just beginning to walk.

Since they are designed for use by babies who are just beginning to walk, these shoes are not suitable for long periods of use. They should be worn on soft surfaces such as sand, dirt, and grass, but not on asphalt, rocks, gravel or other hard surfaces. Walking Baby Shoes Step 2: Toddling shoes are suitable for babies who are able to walk on their own.


Q: Is it all right for my child to wear shoes without the insoles?

Please do not remove the insoles. The insoles provide cushioning between the sole of the shoe and the foot, and without them, seams and other rough parts of the shoes rub directly against the baby’s foot. Insoles also keep shoes more sanitary.Please do not remove the insoles. The insoles provide cushioning between the sole of the shoe and the foot, and without them, seams and other rough parts of the shoes rub directly against the baby’s foot. Insoles also keep shoes more sanitary.


Q: Should my child wear socks when wearing baby shoes?

Your child should wear socks for both comfort and sanitary reasons, such as sweat and dirt.


Q: Will the weight of the shoes affect my child?

Very heavy or very stiff shoes could have an impact on babies if they are not able to walk naturally. This is not a problem with PIGEON baby shoes, which are designed specifically to enable babies to walk as naturally as possible. In addition, one Walking Baby Shoes Step 1: Standing shoe weighs approximately 45 g, and one Walking Baby Shoes Step 2: Toddling shoe weighs approximately 90 g. (Weight differs slightly according to shoe size.)


Q: My baby’s feet are growing so quickly. How often should I buy new shoes?

Each child’s needs are different, but as a general guideline, an infant’s foot grows more than 1cm per year. Infants’ feet should be measured every three months, and larger sizes purchased as necessary.


Safety Accessories


Q: Is it possible to buy a plate for the Safety Hinged Door Lock separately?

Retail stores do not sell the plate separately.


Q: Our Safety Hinged Door Lock is no longer necessary. How do I remove the lock plate from the door?

Slide a utility knife blade or similar object between the plate and the surface of the furniture and slowly peel the plate back. Some surface materials may be damaged when the plate is removed. To prevent this, use extreme care when peeling the plate back. Use fabric tape or plastic tape to remove any excess adhesive remaining after the plate is removed. Scrub off any residue using a sponge soaked in a neutral cleanser diluted with water.


Q: What types of electrical outlets can I use the Plug Cover on?

The Plug Cover can be used in any outlets where the outlet plugs fit within the guard base retaining rim (3 X 7cm).

The Plug Cover cannot be used with three-plug electrical outlets.

Forcing the outlet guard during installation could dislodge the electrical outlet plate itself. Do not use excess force when covering outlets with the electrical outlet guard.


Q: My child loves to open the refrigerator drawer. What can I do to keep him out of there?

The PIGEON Safety Accessories series includes Refrigerator Drawer Stopper among the cabinet locks. These locks attach to the outside of the refrigerator, on either the left or right side of the drawer, allowing adults easy access to the refrigerator drawer, but preventing smaller children from opening it. Attach this lock to keep your children out of trouble and to prevent the accidental ingestion of dangerous liquids, other careless accidents, or injuries.


Q: My child gets into all kinds of mischief. Do you have a checklist of steps I should take to keep my child safe?

Part of a baby’s development is an increasing interest in his or her surroundings. Babies want to touch everything and put whatever they can into their mouths. We have prepared a checklist to prevent unexpected accidents at each stage of a child’s development. > Go to the 230-chart (checklist)

  • Around electrical outlets
    Babies are fascinated by electrical outlets and are tempted to touch them and put objects into the plugs. Plugging electrical outlets with our electrical outlet caps or covering the entire outlet with our electrical outlet guards are both effective ways to keep your baby safe.
  • In the Kitchen
    Babies and toddlers love to mimic adults, and they are fascinated in the kitchen by refrigerators and stovetops. Use our refrigerator door locks and refrigerator drawer locks to keep your baby safe.
  • Cabinets and desks
    Their curiosity is piqued by all the interesting possibilities. Babies want to open the exact doors and drawers that adults want to keep them out of. Use PIGEON cabinet locks on cabinets and other furniture with double glass doors. Use our door locks on wooden cabinets and other furniture with doors that cannot be locked, and use our drawer locks to lock desk and other drawers.


Fabric detergent, bleach & softener


Q: Is it OK to use fabric softeners and bleach on things that will be against my baby’s skin?

PIGEON’s fabric softener and bleach will not harm your baby’s skin. Stiff diapers and clothes against a baby’s sensitive skin can cause skin irritations to develop and spread. We recommend that you use our detergent, fabric softener and bleach, but be sure to follow the instructions on the package and wash the items thoroughly.


Q: How do I remove faeces from my baby’s diapers and bottom?

Soaking is the best way to remove faeces from diapers. When you have removed the faeces, pour some Diaper Detergent (there are both liquid and powder types) into lukewarm water and let it dissolve. Gently knead the diapers and leave them to soak. After 2-3 hours of soaking, knead the diapers again, or place them in the washing machine with the soaking liquid, and wash thoroughly. Diaper Detergent is a plant-based detergent that is highly effective in removing any food or faeces adhering to the diapers. It contains no phosphorous, fluorescents or colorings.


Q: How should I wash diapers using Diaper Detergent?

Follow these steps to wash with Diaper Detergent:

  • Remove any solid feces from the diaper and lightly knead the diapers in water. This just needs to be a quick rinse if the diapers are only stained with urine.
  • Dissolve the detergent well. Use 6 g of Diaper Detergent for every 5 liters of water at around 40℃. (Don’t use a metal bucket to wash the diapers).
  • Place the prewashed diapers in the water prepared in step 2. Soak them for 2-3 hours.
  • Knead the diapers You can also put the soaking liquid in the washing machine.
  • Wash, then drain the diapers for about one minute.. Rinse thoroughly.
  • Spin dry.
  • Dry


Q: Can I use Diaper Detergent to wash items other than diapers?

Both the liquid and powder types can be used in the same way as other detergents to wash items made of cotton, linen, rayon and synthetic fibers. See the instructions on the box for the correct amounts to use.


Q: How long can I keep Detergent Diaper, both the liquid and powder types?

Unopened, they will remain useable for three years from the date of manufacture under normal conditions. If the package has been stored in a hot, moist environment or in direct sunlight, you should check whether the contents appear normal before use. Once opened, you should use the contents as quickly as possible.


Q: Can Detergent Diaper or Liquid Softener be used in a drum-type washing machine?

It depends on the model. You should consult the instruction manual that comes with your washing machine.


Q: How is baby detergent different from detergents for adults?

This detergent is especially effective for removing the specific stains caused by soiled diapers and milk. Developed specifically for babies’ clothing, our baby detergent reduces the residue left behind on clothes, contains no fragrances or fluorescent whitening agents, and has been tested for product safety so that it does not irritate babies’ skin.


Q: Is Bleach Agent safe to use on colors and clothing with patterns?

Bleach Agent is safe to use on whites, colors or patterned fabrics (including cottons, linens, and synthetics). To check specific fabrics before washing, soak a small hidden area of the clothing in a solution of bleach diluted with warm water for five minutes. Do not use bleach when washing clothing if the test spot changes color.


Q: Can Bleach Agent be used together with detergent?

Add bleach with clothing detergent to a washing machine load. Use 10 g of bleach for every 30 l of water.


Q: How is baby fabric softener different from fabric softeners for adult clothing?

Our fabric softeners not only give you softer clothes, they also preserve the absorbency of diapers. They have also been formulated to prevent bleeding of fabric colors and skin irritation. Liquid Softener Condensed type contains no added fragrances. Liquid Softener for Baby Clothes & Diapers has added fragrances.


Disposable Diaper Liner & Pads


Q: What are Disposable Diaper Liners?

Parents often use both cloth diapers and disposable diapers. Using a Disposable Diaper Liner inside a cloth nappy ensures that moisture is not retained, thus protecting your baby’s bottom, and also makes it easier to clean up solids and wash the diapers PIGEON Disposable Diaper Liners are gentle to your baby. They control pH inside the nappy, preventing it from becoming alkaline. Some parents also use Disposable Diaper Liners with disposable diapers. Parents often use both cloth diapers and disposable diapers. Using a Disposable Diaper Liner inside a cloth nappy ensures that moisture is not retained, thus protecting your baby’s bottom, and also makes it easier to clean up solids and wash the diapers PIGEON Disposable Diaper Liners are gentle to your baby. They control pH inside the nappy, preventing it from becoming alkaline. Some parents also use Disposable Diaper Liners with disposable diapers.


Q: My cloth diapers have black spots on them. What are they?

This is a type of black mold. Once it appears, it gradually begins to spread, and can’t be washed away with detergent.


  • Leaving the diapers without drying them
  • Not drying the diapers sufficiently
  • Repeatedly soaking the diapers for a whole day


Q: Why have my cloth diapers turned pink?

The pink color is produced by red yeasts, Pseudomonas aeruginosa or Serratia marcescens, that adhere to nutrients such as low molecular weight sugars and proteins that are present in your baby’s faeces.


  • Leaving the diapers dirty
  • Leaving the diapers without drying them
  • Not drying the diapers sufficiently
  • Repeatedly soaking the diapers for a whole day


Q: Can I proceed with toilet training on the basis of my child’s progress, rather than limiting it to spring and summer?

Of course it’s ideal to get your baby out of diapers at a natural pace, without rushing, but you also tend to worry about your baby catching a cold or the washing not getting dry, so you end up deciding to do your toilet training in spring and summer. You might consider trying our Training Pads – they’re economical, reduce your washing, and allow you to toilet train your child without worrying about the season.


Q: My infant doesn’t use diapers during the day, what should I do about accidents when he’s asleep?

Infants are often able to use the toilet and just wear pants during the day, but the night is a different story. However, some children don’t like to wear diapers at night. Parents sometimes put disposable diapers on their children after they have fallen asleep. We recommend that you try using our Training Pads inside your child’s pants. The pads are very absorbent and the surface stays fresh until morning. They not only ensure that your child gets a good night’s sleep, but they also foster his spirit of independence.


Q: What are the size and absorbency of Training Pads?

Training Pads comes in different sizes and thickness. Choose according to the guide on the packaging when purchasing Training Pads.


Q: What is the difference between Training Pads and Disposable Diaper Guards?

Training Pads may be used when your infant begins toilet training at around two years of age. When they get wet, babies can feel it right away. They can be used with both training pants and with cloth pants. Disposable Diaper Guards can be used with pant-type diapers to enable you to reduce the amount of paper diapers used.


Q: Can I use Disposable Diaper Guards with cloth diapers?

Yes, you can. However, because there is no gather, unlike the pant-type disposable diapers, it is difficult to get the pads to stay in place.


Q: From what age can I use Disposable Diaper Guards?

From about 8 months to about 3 years. In terms of weight, from 7 kg to 15 kg.


Q: What are the size and absorbency of Disposable Diaper Guards?

They will absorb 1.5-2 emissions of urine, and are approximately 29 cm in length and 10 cm in width.


Q: Can Disposable Diaper Liners be used with paper diapers?

Disposable Diaper Liners are only made to be used with cloth diapers. They are designed to make it easier to clean up solids and reduce the amount of washing you have to do.


Q: How long can I keep Disposable Diaper Liners for?

Under normal conditions, an unopened pack of Disposable Diaper Liners will remain useable for three years.


Q: From what age can I use Training Pads?

Here, weight rather than age is the indicator. We recommend using the Training Pads for infants from 9-15 kg.


Q: What are Disposable Diaper Liners made of?

A non-woven polyester material.
Note: This material is non-absorbent.


Q: Can I wash Disposable Diaper Liners and reuse them?

Disposable Diaper Liners should not be reused.


Baby Food (boil-in-the-bag type)


Q: Can I freeze and store leftover baby food?

The flavors may deteriorate, so we do not recommend freezing leftover products. However, if you take a clean spoon and divide the food into portions before using it, then the leftovers can be kept in the refrigerator for about a day.


Q: If we’re away from home, can I feed my baby boil-in-the-bag-type food without heating it?

Since our baby foods are sterilized at high heat and high pressure during the manufacturing process, your baby can eat them immediately after they are opened.


Q: I’d like to take baby food and beverages along on a trip. Is it all right to take them aboard a plane?

You can take them on an airplane as carry-on baggage. However, since the temperature and air pressure in the cargo hold are very low, foods transported there may lose their flavor, and the containers may burst. Please check with the airline before you travel.



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